We offer free delivery within the UK and aim to dispatch all orders within 7 days. However during busy periods this may take longer as all items (excluding sale items) are made to order. If you need your package delivering quickly or by the Saturday Guaranteed service please select the premium postage option. Saturday Guaranteed deliveries can only be made to a residential address. If you have selected premium postage for a weekday delivery please consider giving a work address if you will not be at home to sign for the parcel. All other parcels under £100 will be dispatched by standard delivery. Please drop us a message to let us know if you have a specific date you need the package delivering by and we will do our very best to help you.
All our jewellery comes in beautiful branded boxes with a care card to help you keep your jewellery looking it's best. Most pieces also come with a luxury gift bag. You won't even need to wrap your gift!
We hope you are absolutely delighted with your purchase, but if you change your mind please inform us within 7 days of delivery and we will contact you to discuss return options. Earrings are not accepted for return due to hygeine regulations.
Our business address is not open to the public on a day to day basis, but if you have a commission you would like to discuss please drop us an email or give us a call and we will be delighted to make a no obligation appointment for you to come in.
We have a lovely studio in Curzon Park, only 5 minutes drive from Chester city centre with plenty of parking.
VISITS ARE BY APPOINTMENT ONLY, SO PLEASE CONTACT US FOR THE EXACT ADDRESS.
We appreciate that life is busy and many people work during the day. Therefore appointments are very flexible and Claire is happy to see you on evenings and weekends.